Frequently Asked Questions
Why won't my generator start after sitting all year?
Nine times out of ten it's the battery — standby batteries typically last 2–3 years in Florida heat, and a portable's pull-start issues usually come from stale fuel gumming up the carburetor. Both are quick to diagnose.
How often should a standby generator be serviced?
At least once a year, and every 100–200 hours of run time. In practice that means an annual tune-up each spring: oil, filters, spark plugs, battery check, and a full exercise and transfer test.
My standby generator runs its weekly test, but is that enough?
The weekly exercise keeps the engine limber, but it doesn't replace maintenance. Oil still degrades, batteries still weaken, and transfer switches still need to be tested under load. Think of it like a car that idles in the driveway — it still needs oil changes.
The generator runs, but nothing in the house has power. What's wrong?
The generator's own breaker may have tripped, the transfer switch may not have transferred, or the unit may have lost excitation and is producing no voltage. We check each link in the chain during the visit.
Can you fix a transfer switch, or does the whole thing need replacing?
Most transfer switch faults are repairable — contactors, relays, and control boards can usually be replaced individually. We only recommend a full replacement if the enclosure or mechanism is damaged beyond reliable repair.
Do you work on both portable and standby generators?
Yes — both portable units and permanently installed automatic standby generators, along with their transfer switches and inlet connections.
What does stale fuel do to a portable generator?
Untreated gasoline starts breaking down in about a month. It varnishes the carburetor jets, the engine won't start or surges badly, and the fix is a carburetor cleaning. Fuel stabilizer and running the carb dry after each use prevent most of it.
How fast can you come out if my generator fails during an outage?
We offer 24/7 emergency service. During a major storm, demand spikes across the whole county — which is exactly why we push spring maintenance, when scheduling is easy and parts are in stock.